Privacy Policy

Scope of this Privacy Policy

This Privacy Policy applies to the personal information collected by Events by Crystalveey in connection with the provision of our services, whether through our website, email communications, or direct engagement. By accessing or using our services, you agree to the terms of this policy.

Information We Collect

We may collect the following types of personal information in connection with our services:

• Personal Identifiers: Name, contact details (email address, telephone number, mailing address), job title, and company information.
• Transaction Information: Information related to the services you request, including event details, merchandise preferences, and payment information.
• Travel Information: For Employee Travel Incentives, we may collect personal data such as passport details, travel preferences, and special accommodation requests.
• Payment Details: Information necessary to process payments for services rendered, such as credit/debit card information and billing address.
• Event-Related Information: Specific details regarding event planning, such as guest lists, venue choices, and event themes.

Purpose of Collection

Events by Crystalveey collects personal information for the following purposes:

• Service Delivery: To plan, coordinate, and execute corporate conferences, social events, branded merchandise solutions, travel incentives, and corporate gifting.
• Transaction Processing: To facilitate payments and manage billing for our services.
• Communication: To communicate with you regarding your inquiries, bookings, orders, or project updates, and to respond to any requests for assistance.
• Marketing and Promotions:: With your consent, to provide you with updates about our services, promotional offers, and event announcements.
• Legal Compliance: To comply with applicable legal and regulatory requirements.

Data Security

We employ a range of security measures to safeguard the personal information we collect, including:

• Data Encryption: All sensitive information, including payment details, is encrypted during transmission.
• Access Controls: We limit access to personal information to authorized personnel only, ensuring that such information is handled with strict confidentiality.
• Data Retention: Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.

Disclosure of Information

We will not disclose your personal information to third parties except as described below:

• Service Providers: We may share your information with trusted service providers and vendors who assist us in delivering our services, such as event venues, travel agencies, merchandise suppliers, and payment processors.
• Legal Obligations: We may disclose your personal information when required to do so by law, or to respond to valid legal processes such as subpoenas, court orders, or government regulations.
• Business Transactions: In the event of a corporate merger, acquisition, or sale, your personal information may be transferred to the relevant third parties as part of the business transaction.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and tailor content. Cookies are small text files placed on your device to track website activity. You may manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain functionalities of our website.

International Data Transfers

Events by Crystalveey operates internationally, and as a result, your personal information may be transferred and stored in jurisdictions outside your country of residence. In such cases, we ensure that the appropriate safeguards are in place to comply with applicable data protection regulations, ensuring that your personal information is protected wherever it is processed.

Your Rights and Choices

You have certain rights regarding your personal information, subject to local data protection laws. These include:

• Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections or updates.
• Opt-Out of Marketing Communications: You may opt out of receiving marketing or promotional emails from us by following the unsubscribe instructions in the email or by contacting us directly.
• Data Deletion: You may request the deletion of your personal information from our systems, subject to legal and contractual retention obligations.

To exercise any of these rights, please contact us at +234 812 609 1411 or email us at [email protected].

Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. Should we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

Changes to This Privacy Policy

Events by Crystalveey reserves the right to modify or update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect from the date of posting. We encourage you to review this policy periodically to stay informed of how we protect your personal information.

Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us here.